Returns & Exchanges
At kikki.K, we want you to love your stationery and home organization tools as much as we do, so if you change your mind, we offer a 30-day return policy for most items. Please ensure all returned products are in their original, unused condition and packaging to be eligible for a refund.
Check Eligibility
Verify that your items are unused, in original packaging, and within the 30-day return window; please note that personalized items and earrings are excluded.
Initiate Return
Visit our online returns portal to enter your order number and email address to generate a unique Return Authorization number.
Pack and Label
Securely pack your items to prevent damage during transit and attach the provided shipping label or address details to the outside of the parcel.
Drop Off and Track
Drop off your package at any authorized postal location and keep your tracking receipt until your refund has been processed by our warehouse team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing